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- To guarantee a booking, book no later than 13 hours before the scheduled departure time.
- During high season (November - April) and on National Thai Holidays, we advise that you book your trip as early as possible as seats sell out fast.
- Due to bad weather, bad sea conditions or limited availability, the transfer may be delayed, postponed or cancelled with a full refund.
- You can cancel your booking up to 7 days prior to your scheduled departure date and receive a refund in the amount of the transfer costs minus payment fees (if no other custom cancellation policy is stated under 'Important to Know'). Read our Terms & Conditions.
